Privacy policy

Who we are

Timbr Homes is a project in preparation. Until a company is registered, the website is operated by its founder, who is responsible for your data (the "controller" in data-protection terms). You can reach us at the email address on the contact page.

What we collect

When you send the contact form we store what you typed: your name, email address, phone number if you gave one, the country of your plot, the topic, and your message.

If you attach a configuration from the configurator, we also store those choices: façade, layout, options, efficiency level, and the site details you entered, including the plot location if you typed one.

With each request we record the time, a reference code, the version of this policy you agreed to, and whether our notification email to the founder was delivered.

What we do not collect

This website sets no cookies and uses no analytics or tracking. Nothing is loaded from advertising networks.

Your IP address is used for a few minutes to limit how many messages one connection can send, and is then discarded. It is never written to the database or included in any email.

Why we use it

We use your details to answer your request and, if you asked for one, to prepare a quote for your plot. The legal basis is your consent (which you give with the checkbox) and the steps needed before a possible contract with you.

We do not use your details for marketing and we do not sell or rent them.

Where it is stored and who sees it

Requests are stored in a database hosted in the European Union, and the application that receives them runs in Sweden. Each request is also emailed to the founder through a European email service.

Only the founder and, later, the team preparing your quote see your request. Our hosting and email providers process the data on our behalf under their standard data-processing terms.

How long we keep it

At this early stage there is no automatic deletion: requests are kept so that we can follow up when the company starts building. You can ask us to delete your request at any time, and we will do so.

We will set a fixed retention period when the company is founded and update this policy.

Your rights

You can ask what we hold about you, have it corrected or deleted, and withdraw your consent at any time by emailing us. Withdrawing consent does not affect what was done before.

If you believe we have handled your data wrongly, you can complain to your data-protection authority. In Serbia this is the Commissioner for Information of Public Importance and Personal Data Protection (Poverenik); residents of the European Union can contact their national authority.

Changes to this policy

When we change this page we change its version. The version you agreed to is stored with your request, so we always know which text applied.